Keep Care on Track – Join Our Team!

Voices for Independence (VFI) is seeking a Dashboard Coordinator to help ensure smooth and reliable caregiving services for individuals with disabilities in our community. In this role, you’ll support the Personal Assistance Service (PAS) department monitor real-time scheduling through our homecare software dashboard, support the scheduling team, and help keep essential home care services running seamlessly.

About Voices for Independence

The mission of VFI is to empower people with disabilities and promote independent living. As a Center for Independent Living (CIL), we provide core services such as advocacy, peer support, skills training, information and referral, and deinstitutionalization.

Essential Duties and Responsibilities

• Monitor real-time caregiving schedules in the homecare software dashboard, resolving issues such as missed visits, uncovered shifts, and scheduling conflicts.
• Verify electronic visit verification (EVV) compliance, ensuring clock-ins, clock-outs, and duties are properly documented.
• Track attendance, overtime risks, and compliance concerns, escalating issues to management as needed.
• Collaborate with schedulers and supervisors to adjust assignments, maintain accurate records, and support service delivery.
• Generate reports, conduct audits, and identify trends to support effective operations.

Minimum Qualifications

• High school diploma or GED (experience may substitute for education).
• Strong communication and organizational skills.
• Ability to work well under pressure and meet deadlines.
• Personal means of transportation.
• Consistent punctuality and attention to detail.

Preferred Qualifications

• Bachelor’s degree in Human Services or related field.
• Experience in Home and Community-Based Services.
• Personal experience within the disability community.

Work Environment

• Primarily office-based with some travel within VFI’s service area.
• Must be able to perform essential job functions with or without accommodations.

Benefits

• Collaborative and mission-driven work environment
• Opportunity to make a direct impact in people’s lives
• Employee assistance program
• Health, dental, vision, and life insurance
• Paid time off and holidays

If you’re detail-oriented and ready to help keep essential services running smoothly, we want to hear from you! Apply today and be part of our mission at Voices for Independence.

Voices for Independence is proud to be an Equal Opportunity Employer (EOE/504/ADA). We do not discriminate based on race, religion, gender, age, sexual orientation, marital status, national origin, or disability status.